Delivery Information

By default
Your delivery will be done by the driver with the help of a helper downstairs only. If you have any other specific requirements, please let us know prior to delivery so we can arrange accordingly and ensure a smooth delivery.


Pick up available

Free pick up is available from our warehouses or showrooms. Speak to us to confirm your pick up time.
See our showrooms and warehouses location here: click to view

Delivery Arrangement

We try to deliver your items safe and secure and as soon as possible. The timing for all our delivery is within 1-10 working days.

Normal Delivery (7-10 working days)
Monday to Saturday (11.00 – 16.00)
A driver with a helper will deliver your item at your doorstep or downstairs only.
Delivery Fee: Rs. 500 - Rs. 1,500 (depending on the item and location)

Express or Odd Hours Delivery (1-5 days)
Monday - Sunday (10:00 - 19:00)
A driver with a helper will deliver your item at your doorstep or downstairs only.
Delivery Fee: Rs. 1,500 - Rs. 2,000 (depending on the item and location)

Mounting
Since most of our furniture comes in boxes, at this point, some of our customers prefer to mount their furniture on their own. Moreover, we want to keep our prices the lowest possible, this is why we give our customers the opportunity to mount their furniture instead of sending our cabinet maker to do so.

Cost per item: Rs. 500 - Rs. 1,500 (depending on the complexity and location)

If you have opted for our mounting and delivery service, we shall deliver and mount your furniture the same day depending on the availability of our cabinet maker. In case of unavailability, the mounting service will be performed on another day, our delivery department will contact you prior to your delivery.

Upstairs or any other special conditions
Cost per item: Rs. 300 - Rs 800 (depending on the item)

If you have opted for this service, we will deliver your furniture to the room of your choice on any floor above the ground.

If you live in flats or apartments and we are unable to use the lifts, 2 to 4 delivery staff will be provided.


Return of Furniture

Cost per item: Rs 500 - Rs 3,000 (depending on item)
Any other special conditions, the manager of the showroom will charge the customer reasonably based on distance, complexity & persons needed.

Important: Customers are responsible to make sure that there are enough clear access and angles for the items to be maneuvered. If the furniture does not fit. TFP delivery staff will leave it at your doorstep otherwise you will be charged an extra-fee for re-delivery. 

All delivery arrangements have to be done at the showroom or online prior to delivery. Please note we are not liable for any damage to property or furniture while entering your property. If you have any questions, please do contact us. In case if the furniture does not fit or have access to your property we may charge an extra fee for the return of the item.